1. Information We Collect

• Personal Information: Name, age, gender, contact details, photographs, and other information provided during registration.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and access times.

2. How We Use Your Information

• To connect you with potential matches based on your preferences.
• To contact you with updates, service-related notifications, and promotional offers.
• To improve our services and website functionality.

3. Data Sharing and Disclosure

• With Consent: Personal details will be shared with potential matches only with your consent.
• Third Parties: We do not sell or share your information with third-party marketers. However, trusted service providers may assist in website maintenance or operations.
• Legal Obligations: We may disclose information to comply with legal requirements or protect against fraudulent activity.

4. Data Protection

We use industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. Despite these measures, no system is completely secure, and we cannot guarantee absolute security of your data.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site traffic. You may disable cookies through your browser settings, though some features may be affected.

6. Retention of Information

We retain your personal information for as long as necessary to provide our services or comply with legal obligations.

7. Your Rights

• Access, correct, or delete your personal information by contacting us directly.
• Opt-out of promotional communications at any time.

8. Changes to the Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date.

1. Registration Fees

Registration fees paid to Ekam Marriage Bureau are non-refundable, regardless of whether a match is found or the user chooses to discontinue services.

2. Service Fees

Service charges for premium or additional services are also non-refundable after the service has been initiated or delivered.

3. Eligibility for Refund

• Payment made in error (e.g., duplicate payment).
• Services charged but not initiated by Ekam Marriage Bureau.

4. Refund Request Process

Submit a written request to info@ekammatchmaker.com within 7 days of the payment date. Provide proof of payment (e.g., receipt or transaction ID). Refunds will be processed after verification, and the amount will be credited to the original payment method within 14 business days.

5. No Guarantee of Results

Ekam Marriage Bureau does not guarantee successful matches or outcomes. Refunds will not be issued based on dissatisfaction with the results or services provided.

6. Changes to the Refund Policy

Ekam Marriage Bureau reserves the right to modify this Refund Policy at any time. Updates will be posted on our website.